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Call Center Manager


Posted 8 days ago, Annapolis, MD, USA
PLEASE NOTE that experience with Customer Service within a Call Center environment is required! Benefits Included: * Competitive Salary with bi-weekly bonuses (receive a check every week) * Medical ...

Medical Call Center Specialist


Posted 2 days ago, Gaithersburg, MD, USA
Comfortable speaking and working in call center environment Proficient keyboard skills. Competency in MS Word and Excel. Knowledge of HIPAA regulations. Detailed oriented and highly organized.

Collections Medical / Call Center Representative (Ffx)


Posted 14 days ago, Fairfax, United States
Collections Medical/ Call Center Representative (Fairfax) Provide excellent customer service to patients with questions about their bill and follow-up on outstanding patient balances. Full-Time, 8 ...

Customer Service Representative - Call Center Representative


Posted 23 days ago, Ashburn, VA, USA
Virginia Tire & Auto Call Center Agents love to engage with people. They are dedicated sales professionals who prioritize customer service and building relationships with your customers. They are ...

Call Center Manager


Posted 15 days ago, Alexandria, VA, USA
Call Center Manager --- Sorry - open to US. citizens only due to the nature of our business (we will be obtaining clearance for you) --- If you are a Call Center Manager with experience, please read ...

Medical Call Center Representative - DC Medicaid


Posted 9 days ago, Washington D.C., United States
Position is in a small call center. Some of the responsibilities include: Complete all duties associated with eligibility verification, coverage, and authorizations as required for outpatient ...

Call Center Representative


Posted 18 days ago, Wheaton, MD, USA
Our Call Center is a supportive patient care team that assists patients with various requests. We are seeking for you to be detail oriented, friendly and can work in a fast paced environment. Your ...

Entry Level Call Center/Customer Service Rep needed


Posted 23 days ago, Jessup, MD, USA
Local 3rd party service provider in need of Call Center Representative (via phone or chat) that will be the liaison between our company and its current and potential customers. The ideal candidate ...

Call Center Sales Advisor


Posted 1 month ago, Manassas, VA, USA
Call Center Sales Advisor Making a Difference As a result of current economic conditions, our clients are looking for viable alternatives to their current benefit programs and the demand for our ...

Bank Member Service Representative (Call Center)


Posted 4 days ago, Laurel, MD, USA
The Member Service Center Representative provides a valuable link between members and the credit union. The incumbent professionally represents the credit union to members and delivers high level ...

Call Center Manager


Posted 1 month ago, Frederick, USA
Determine call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; quality, and customer-service standards; contributing ...

Call Center Representative


Posted 1 month ago, Gaithersburg, MD, USA
Fast-paced pediatric office seeking a full-time Call center representative: Primary responsibilities include but are not limited to the following: * Handling high volume of telephone calls

Call Center Representative


Posted 1 month ago, Hagerstown, MD, USA
Keep records of all conversations in our call center database in a comprehensible way * Frequently attend educational seminars to improve knowledge and performance level * Meet personal/team ...

Bilingual Call Center Representative (Spanish Speaking)


Posted 2 months ago, Greenbelt, MD, USA
Calling all Call Center Representatives, CVR is the job for you! Center for Vein Restoration is hiring a Patient Services Coordinator (PSC) for our Centralized Scheduling Department at our corporate ...

Outbound Call Center Representatives Needed!!


Posted 2 months ago, Annapolis, MD, USA
Capital Remodeling's call center is seeking friendly and outgoing Call Center Reps to help us generate new leads and also assist current customers with their accounts. This would be a Part-Time, ...

Laid Back Call Center Rep


Posted 3 months ago, Manassas, VA, USA
We are seeking an Outbound Call Center Rep to monitor an auto-dialer. It's a very relaxed position where you speak with clients periodically and can spend the rest of your time playing on your phone.

Customer Service Representative


Posted yesterday, Towson, MD, USA
Apply Today to secure a One on One Interview This Firm is Not a Call Center / This Firm Does Not Do Any Door to Door / Business or Business / or Telemarketing

Call Center Representative - FT - Great Benefits and Pay


Posted 2 months ago, Alexandria, VA, USA
We are currently seeking an experienced Call Center Representative for a fast paced HVAC, Plumbing & Electrical Service Company. The ideal candidate must have an approachable personality, be self ...

Customer Service Representative (Criminal Justice)


Posted 2 days ago, Purcellville, VA, USA
Good customer service experience from retail, office, or call center * Good attention to detail and ability to work in a fast-paced environment. * Ability to multi-task and speak on the phone while ...

Customer Service Representative


Posted 4 days ago, Sterling, VA, USA
Call center or retail customer service experience is a plus * Excellent organizational skills * Strong attention to detail * Effective written and verbal communication skills * High School Diploma or ...

Competitive Customer Service Representative


Posted 4 days ago, Agnewville, VA, USA
... call center agent, customer service director, customer service sales, field sales representative, account manager, advertising director, area sales manager, communications manager, full time ...

Customer Service Representative-New Office Expansion!!


Posted 3 days ago, Rosedale, MD, USA
This is NOT a call center position, or door to door, we are looking for a Client Coordinator / Customer Service Representative to work directly with consumers on behalf of our clients Company ...

Customer Service Representative - APPLY TODAY, WORK TOMORROW!


Posted 6 days ago, Falls Church, VA, USA
... call center agent, customer service director, customer service sales, field sales representative, account manager, advertising director, area sales manager, communications manager, full time ...

Call Center Agent


Posted 4 months ago, Germantown, MD, USA
Seeking FT Call Center Agent for large Primary Care Family/Internal Medicine Practice in Germantown, MD. Applicant should have the following experience to qualify: medical receptionist experience ...

Customer Service Representative and Business Development


Posted 6 days ago, Falls Church, VA, USA
... call center agent, customer service director, customer service sales, field sales representative, account manager, advertising director, area sales manager, communications manager, full time ...

Contact Center Specialist/Customer Service


Posted 8 days ago, Silver Spring, MD, USA
Although this is not a call center, environment, those with a call center and/or data entry background.highly preferred * IT Experience helpful as you will be speaking and working with Engineers ...

Contact Center Manager


Posted 9 days ago, Reston, VA, USA
Oversees and directs the outsourced call center operations. Manages the phone system vendor relationship and troubleshoots Credit Union phone issues. Trains and motivates staff. Handles escalated ...

customer service / apointement setter


Posted yesterday, Fairfax, VA, USA
You will be working in our call center and making warm calls to our prospective clients, your daily goal is to generate one or two appointments a day or reset a couple. You are the backbone of our ...

Entry Level Leadership Role | Customer Service Opening


Posted 3 days ago, Fairfax, VA, USA
... call center agent, customer service director, customer service sales, field sales representative, account manager, advertising director, area sales manager, communications manager, full time ...

Customer Service Agent


Posted 4 days ago, Beltsville, MD, USA
Awesome Personality and Positive Attitude. * 1+ year call center experience. * Home Improvement experience a plus. * Must be able to quickly learn new software and computer programs. * Excellent ...

Call Center Agent


Posted yesterday, Pittsburgh, PA, USA
We need to hire 15 call center agents for our client call center based in Pittsburg. In-person Interview on Wednesday 21st August,2019 Client: Morneau Shepell ( Position : Call Center Reps Location ...

CUSTOMER SERVICE: IMMEDIATE HIRE


Posted 12 days ago, Woodbridge, VA, USA
... call center agent, customer service director, customer service sales, field sales representative, account manager, advertising director, area sales manager, communications manager, full time ...

Customer Service Representative


Posted 3 months ago, Frederick, USA
Customer Service Representative Working in call center environment handling incoming calls from retail stores, affiliates and individual customers with questions concerning accounts. To perform the ...

Customer Service Representative


Posted 1 month ago, Hunt Valley, MD, USA
Need to have at least 2 years of customer service experience in a call center. Must able to work independently and be a great multi-tasker. Have the ability to process 250 correction docs daily. Have ...

Call Center Associate


Posted 2 days ago, Philadelphia, PA, USA
High profile Philadelphia Hospital is looking for Call Center Associates. ALL APPLICANTS MUST HAVE CALL CENTER EXPERIENCE !! This is a fast-paced environment that requires EXCEPTIONAL listening and ...

Supervisor - Dental Call Center


Posted yesterday, Cary, United States
Minimum of 5+ years of work experience in Call Center environment or similar industry * 1+ years of leadership experience with demonstrated ability to drive a team and achieve results Preferred

Customer Service / Call Center / Sales


Posted 3 days ago, New Castle, PA, USA
As part of our team, you will be working in an inbound/outbound call center environment handling phone calls for one of the Nations leading cable and internet providers. By joining our team you will ...

Insurance Call Center Customer Service Rep


Posted 4 days ago, New York, NY, USA
Previous call center experience preferred. Healthcare industry experience a plus. Responsibilities: · Must be trained and subsequently knowledgeable in all aspects of Yummy Mummy Magento system for ...

Call Center Agent - Mid Shift Schedule - 11:30am - 8pm


Posted 3 days ago, Columbus, OH, USA
Call Center Agents needed for a Mid Shift (11:30 -8pm) Monday - Friday - No Weekends HIRING EVENT LOCATION - 1114 Dublin Road, Columbus, Ohio 43215 (Walk-ins Welcome Thursday and Friday) We are ...

Call Center Representative - Evening Shift (Digital)


Posted 4 days ago, Hudson, OH, USA
We are seeking the best call center representatives to follow-up with leads that have expressed interest in our #1 rated professionally installed gutter protection system. There is absolutely no cold ...

Customer Service/Call Center Rep-ENDICOTT NY New Ad


Posted 4 days ago, Endicott, NY, USA
Signing bonus! $12.50/hr +ABC Fast growing call center needs 25 new CSRs. Bilingual Spanish a plus! Interviewing now for our next training class. Training: Monday through Friday 8:30 am - 5 pm for 3 ...

Call Center Supervisor


Posted 5 days ago, Moon Township, PA, USA
Currently have multiple Inbound Call Center Supervisor positions available with a growing mortgage company located in Moon Township area. We're looking for someone with previous call center ...

Second Shift Inbound Call Center Agent


Posted 5 days ago, Exton, PA, USA
CubeSmart is looking for an Inbound Call Center Agent, you will play a key role in offering our current and potential Customers storage options by providing recommendations and ensuring customer ...

Healthcare Call Center Customer Service / Medicare - 5969


Posted 5 days ago, Philadelphia, PA, USA
The World's leading Healthcare Insurance Company is looking for Call Center Customer Service Representatives to join their team! Job Description: As a Healthcare Customer Service Representative, you ...

Call Center Representative


Posted 2 days ago, Dublin, OH, USA
... a call center to handle potential claimant inquires and claims. The incumbent for this position is responsible for answering inbound and outbound calls, processing email, chat and callback ...

If you decide to work for a call center, there are a lot of responsibilities that you should have. You may be taking messages for people that you are working for, and you are responsible for delivering those on time. It is also important for people that work at a call center to sometimes take orders for products that are going to be purchased. If this is a profession that you would like to get into, here is a little bit more information about what you will be responsible for as a phone operating professional.

phone operator at work
What Does a Call Center Representative Do?

A phone operator has a lot of responsibilities. They have changed quite a bit over the years. In the past, people used land lines to call in, but now people are able to use not only their cell phones, but phones that are directly over a computer connection. There are tens of thousands of people that are in this profession. They work for major companies all over the world. You may find yourself talking to someone in a completely different country that is working for one of the major businesses in the United States. This is something that we have all become accustomed to.

How Do You Find Employment As a Phone Operator?

When you get this type of job, there is also a difference in where you are required to work. In the past, you would drive into the city, go to your desk, and start answering the phones for the company that you were working with. This later advanced to call center buildings where you would be able to go to your desk, but you might be working for a company in a completely different area of the world. Finally, it is now possible for people to answer phones as a call center representative from their home, allowing them to do nothing but log into their computer in order to start working.

How Much Do They Make?

These representatives can make anywhere from $10 an hour to over $20 an hour, depending upon the responsibilities. In fact, if they are responsible for more than simply taking messages and taking orders, but are working directly with the owner of the company, they make quite a bit more as a result of their responsibilities. They may also be responsible for handling calls after hours which can pay them more money than the average employee. It is not unusual for these employees, especially those based in the United States, to make over $50,000 a year if they are working directly with the company directly.

When looking for these jobs, you will once you put on your application any prior experience that you have had. Additionally, you may want to consider applying for multiple jobs as you may never know who is going to accept your application. Once you are in, you can usually work your way up to supervisor positions where you are in charge of multiple people making these calls. It can be a lucrative job, and is one that you may want to consider if you enjoy not only working as a customer service representative, but also if you can find one that will allow you to work from home.

Watch this video for more information: