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Call Center Lead


Posted 4 days ago, Washington, DC, USA
Specific duties include Call center team leads are lower-level managers who aim to get the best performance possible from those under their charge. They typically report to a customer service ...

Call Center Representative (Degree Required)


Posted 5 days ago, Arlington, VA, USA
Job Responsibilities of the Call Center Representative: * Answer all incoming telephone calls and email inquiries * Answer inquiries for parents requesting child care information, provide exceptional ...

Call Center Representative


Posted 2 days ago, Hagerstown, MD, USA
We are seeking a Call Center Representative to work in Hagerstown MD! You will be responsible for helping customers by providing product and service information and resolving technical issues. We ...

Bank Call Center Representative


Posted 7 days ago, Johnston, PA, USA
Full time Call Center Rep openings in Johnston, PA area with a major banking company! Starting ASAP!! Apply now to Thu Phan with A-Line! * PAY RATE: $18/hr first shift; $19.80/hr (second shift ...

Call Center Sales Rep


Posted 2 days ago, Springfield, VA, USA
DreamHome needs people to work in our call center and set appointments with leads in our database that will be serviced by our outside sales team. There is no sale on the call, just the sale of an ...

Temporary Call Center Representative


Posted 7 days ago, Arlington, VA, USA
We are seeking a Temporary Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues

Call Center Representative


Posted 13 days ago, Towson, MD, USA
Customer Service experiences in a transaction based environment such as a call center or retail location preferred, demonstrating ability to be empathetic and compassionate. * Experience in a ...

Call Center Supervisor with Security Clearance


Posted 29 days ago, Reston, VA, USA
The Call Center Supervisor serves as project leadership for all call center staff in support of a federal contract. This position will schedule and organize call center personnel to accommodate ...

Healthcare Call Center Specialist:Veteran+Military Connected


Posted 1 month ago, Reston, VA, USA
Position requires 1 year working in a call center environment, healthcare or IT. Responsibilities: * Courteously answer all incoming calls and accurately document patient information. * Effectively ...

Collections Medical / Call Center Representative (Ffx)


Posted 1 month ago, Fairfax, VA, USA
Fairfax Radiology Centers (FRC) is seeking a Collections Medical/ Call Center Representative to work from out Fairfax, VA office. Provide excellent customer service to patients with questions about ...

Call Center Trainer


Posted 21 days ago, Fulton, MD, USA
Work experience as a Call Center or Customer Service Trainer or similar role * Experience in customer service positions is a plus * Knowledge of Salesforce is a plus * Familiarity with interactive ...

Inbound Call Center Representative


Posted 1 month ago, Manassas, VA, USA
We are seeking an Inbound Call Center Rep to join our team! You will be responsible for assessing, guiding and helping struggling home owners. We offer flexible days (Monday through Saturday) and ...

Call Center Agent


Posted 1 month ago, Greenbelt, MD, USA
Center for Vein Restoration is hiring a Patient Services Coordinator (PSC) for our Centralized ... Ability to work in a dynamic, fast-paced and multi-call handling environment * Strong written and ...

Customer Service/Call Center


Posted 1 month ago, Laurel, MD, USA
Must have a minimum of one year's experience working in a high volume call/contact center as a call agent or similar role within the past 10 years. * Must demonstrate a professional demeanor. * Must ...

Manager, Data Call Center


Posted 27 days ago, Washington, DC, USA
My healthcare client is expanding and looking to hire a Manager to direct a data-focused team. The ideal candidate will take on the following tasks: * Direct a team focused on data and document ...

Call Center Agent


Posted 2 months ago, Arlington, VA, USA
We are seeking a Call Center Agent to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities

Call Center Sales Rep


Posted 2 months ago, Falls Church, VA, USA
DreamHome needs people to work in our call center and set appointments with leads in our database that will be serviced by our outside sales team. There is no sale on the call, just the sale of an ...

Customer Service Representative- Call Center


Posted 3 months ago, Fairfax, VA, USA
Customer Service Representative - Call Center Pay: $14.59-16.73/hour PrideStaff is a nationally recognized and diamond-awarded recruitment firm. ~We match top talent with rewarding careers~ Do you ...

Call Center Representative


Posted 9 months ago, Gaithersburg, MD, USA
Fast-paced pediatric office seeking a full-time Call center representative: Primary responsibilities include but are not limited to the following: * Handling high volume of telephone calls

Customer Service Representative


Posted 11 days ago, Washington, DC, USA
Ability to use call center software applications. * Experience with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook). Job Type: Full-time Salary: $24.00 to $28.00 /hour Company ...

Appointment Setter/Call Center


Posted 6 months ago, Woodbridge, VA, USA
Award winning specialty remodeling company needs assertive, energetic, persuasive lead generators to work in our Woodbridge, VA Call Center. Ideal candidate will exhibit: Great communication skills ...

Medical Call Center Specialist


Posted 7 months ago, Gaithersburg, MD, USA
Comfortable speaking and working in call center environment Proficient keyboard skills. Competency in MS Word and Excel. Knowledge of HIPAA regulations. Detailed oriented and highly organized

MCO/PCP ENROLLMENT BROKER CUSTOMER SERVICE REPRESENTATIVE


Posted 1 month ago, Washington, DC, USA
Job Summary This position assists customers regarding applications, program inquiries and account resolutions both in person and in a call center environment. Duties and Responsibilities · ...

Inbound Call Center Rep. (CSR)


Posted yesterday, Pennington, NJ, USA
Inbound Call Center Rep. (CSR) Location: Pennington, NJ 08534 Duration: 5 Months Contract The representative role is inclusive to an inbound phone team environment assisting external Merrill Lynch ...

Hiring Customer Service Representative


Posted 1 month ago, Fort Washington, MD, USA
We are not a call center, this is a face to face position. JOB SKILLS: * High School diploma or the equivalent * Basic computer skills * Ability to multi-task * Verbal and written communication ...

Customer Service Representative


Posted 1 month ago, Sterling, VA, USA
Call center experience is a plus * Excellent organizational skills * Strong attention to detail * Effective written and verbal communication skills * High School Diploma or equivalent; college degree ...

Call Center Representative


Posted yesterday, Rochester, NY, USA
Call center experience highly preferred * Minimum of one (1) year of customer service experience required * Technical aptitude, problem solving skills * Successful completion of online pre-employment ...

Call Center Service Representative


Posted 2 days ago, South Charleston, WV, USA
Call Center Service Representative Location: South Charleston Duration: 6+ Months Summary: The main function of a call center/customer service specialist is to interact with customers to provide ...

Call Center Representative / Customer Service Agent


Posted yesterday, Columbus, OH, USA
We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving issues. Responsibilities

Customer Service Representative - Call Center - 1st Shift


Posted 2 days ago, Akron, OH, USA
Pridestaff is hiring qualified candidates for Call Center Customer Service! Positions are full time - temp to hire and a great opportunity to get your foot in the door for a future career! Pay Rate ...

REMOTE Banking Call Center/Data Entry Rep.


Posted 5 days ago, Pittsburgh, PA, USA
A-Line Staffing is looking for multiple REMOTE Banking Call Center/Data Entry Reps for a major finance company located in Pittsburgh, PA. I have listed a Detailed Job Description along with ...

Customer Service Appointment Setting


Posted 22 days ago, Clinton, MD, USA
We are not a call center, this is a face to face position. Responsibilities: * Handle customer inquiries and complaints * Provide information about the products and services * Troubleshoot and ...

Call Center Representative


Posted 2 days ago, Avon Lake, OH, USA
Call Center Representative Location: Avon, OH Type of Employment: Temp-to-hire. Hours: M-F, 9:30 - 6 pm. Salary: $11-13 an hour. Responsibilities: * Answer inbound pharmacy calls in a timely manner

Call Center Representative


Posted 6 days ago, Marlton, NJ, USA
Call Center Representative Multiple friendly, detail oriented Call Center Representatives are needed to support a mortgage company in Mount Laurel, NJ! As the Call Center Representative, you will be ...

Call Center Representative


Posted 6 days ago, Hanover, MD, USA
Ultimate Staffing has immediate openings for Call Center Representatives for a prestigious call center in the Hanover, MD area! This is a full time, temp to permanent opportunity! Be a part of a well ...

Pharmacy Call Center Technician


Posted 6 days ago, Somerville, NJ, USA
Primary Call Center contact for pharmacies and medical professionals. * Provides initial support for customer requests via telephone, email, fax, or other available means of contact to the Support ...

Call Center Supervisors


Posted 7 days ago, Windsor Mill, MD, USA
Manpower has immediate openings for Call Center Supervisors in the Windsor Mill area of Baltimore County !! These are long term temporary assignments where you will have the opportunity to showcase ...

Call Center Representative 125144


Posted yesterday, Columbus, OH, USA
At least 2 years of financial and banking experience in a Call Center environment Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited ...

Call Center Representative


Posted 6 days ago, Philadelphia, PA, USA
We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues

Customer Service Professional-Call Center


Posted 9 days ago, Winston-Salem, NC, USA
Are you a Call Center Professional - a Customer Service Whiz?!?!... Look no further. We have the opportunity for you!! As a Customer Care Consultant in our client's call center, you'll be a driving ...

Banking Call Center Specialist


Posted 9 days ago, Richmond, VA, USA
The CSI Companies is urgently seeking a Banking Call Center Representative with one of our clients in Richmond, Virginia for a contract position that can get started immediately! Please review ...

Call Center Agent - LHSS


Posted 12 days ago, Hudson, OH, USA
We are seeking the best call center representatives to follow-up with leads that have expressed interest in our products. There is absolutely no cold calling involved; all of the leads are created by ...

Call Center Specialist - 2nd Shift


Posted 12 days ago, Hudson, OH, USA
Call Center Representative Why Work at LeafFilter? LeafFilter Gutter Protection has cultivated a passionate and inspired team with the support of an excellent workplace culture. People are at the ...

Call Center Sales Representative


Posted 12 days ago, Mount Laurel, NJ, USA
RemX is partnered with a Mortgage firm in Mount Laurel, NJ in search of a Call Center Sales Representative to join their team! Contract to Hire, Full Time, Benefits Available Pay: $14.00/hour, goes ...

Medical Records Call Center Agent


Posted 10 days ago, Glen Allen, VA, USA
Answer incoming phone calls to the Medical Records Call Center in accordance with all company and departmental policies, with careful adherence to all Federal (HIPAA) and State statutes regarding ...

If you decide to work for a call center, there are a lot of responsibilities that you should have. You may be taking messages for people that you are working for, and you are responsible for delivering those on time. It is also important for people that work at a call center to sometimes take orders for products that are going to be purchased. If this is a profession that you would like to get into, here is a little bit more information about what you will be responsible for as a phone operating professional.

phone operator at work
What Does a Call Center Representative Do?

A phone operator has a lot of responsibilities. They have changed quite a bit over the years. In the past, people used land lines to call in, but now people are able to use not only their cell phones, but phones that are directly over a computer connection. There are tens of thousands of people that are in this profession. They work for major companies all over the world. You may find yourself talking to someone in a completely different country that is working for one of the major businesses in the United States. This is something that we have all become accustomed to.

How Do You Find Employment As a Phone Operator?

When you get this type of job, there is also a difference in where you are required to work. In the past, you would drive into the city, go to your desk, and start answering the phones for the company that you were working with. This later advanced to call center buildings where you would be able to go to your desk, but you might be working for a company in a completely different area of the world. Finally, it is now possible for people to answer phones as a call center representative from their home, allowing them to do nothing but log into their computer in order to start working.

How Much Do They Make?

These representatives can make anywhere from $10 an hour to over $20 an hour, depending upon the responsibilities. In fact, if they are responsible for more than simply taking messages and taking orders, but are working directly with the owner of the company, they make quite a bit more as a result of their responsibilities. They may also be responsible for handling calls after hours which can pay them more money than the average employee. It is not unusual for these employees, especially those based in the United States, to make over $50,000 a year if they are working directly with the company directly.

When looking for these jobs, you will once you put on your application any prior experience that you have had. Additionally, you may want to consider applying for multiple jobs as you may never know who is going to accept your application. Once you are in, you can usually work your way up to supervisor positions where you are in charge of multiple people making these calls. It can be a lucrative job, and is one that you may want to consider if you enjoy not only working as a customer service representative, but also if you can find one that will allow you to work from home.

Watch this video for more information: