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Secret-Cleared Call Center Analyst (10:30-7PM)


Posted 9 days ago, Arlington, VA, USA
Call Center Analyst Location: Arlington, Virginia (Metro Accessible) Required Certification(s): A+ Cert (Required), Security + CE (Preferred) Shift Schedule: 10:30AM - 7:00PM DUTIES: · Provide day ...

Call Center Representative


Posted 13 days ago, Hunt Valley, MD, USA
... and Call Center Manager. Qualifications:  High school graduate or equivalent.  One to three years of similar or related experience. Bilingual a plus  General knowledge of credit union ...

Call Center Representative


Posted 23 days ago, Fairfax, VA, USA
In this telemarketing position, you will have the opportunity to add tremendous value to our call center as well as our company and take away life-long skills. We are seeking a candidate with the ...

Call Center Representative


Posted 22 days ago, Towson, MD, USA
These Call Center Customer Service positions are paying $12.00-$14.00 per hour. Hours are Monday - Friday 40 hrs a week! The call center reps will handle all inbound calls for all locations of Select ...

Social Services Call center


Posted 10 days ago, Washington, DC, USA
Graham Staffing is looking for a temp with experience handling crisis calls or with background experience working with aging population, social work background is preferable. At this time, the ...

Call Center Agent


Posted 1 month ago, Fulton, MD, USA
The call center is responsible for lead generation. The Call Center Agent is responsible for upholding the best possible customer service through professionalism, recording all proper notes and ...

No More Call Center- Client Services Rep


Posted 1 month ago, Herndon, VA, USA
Are you tired of the Call Center ? Client Services Rep– Marketing and Advertising NOW HIRING - ENTRY LEVEL POSITIONS Marketing / Advertising / Public Relations What matters to you most in your next ...

Sales Representative - Call Center $20-$25/hr


Posted 1 month ago, Bethesda, MD, USA
You will work directly under the call center manager to perform customer service and sales tasks in order to drive company success. Responsibilities: * Provide patient support via phone for ...

Assistant Call Center Manager


Posted 1 month ago, Fulton, MD, USA
Window Nation is searching for an Assistant Call Center Manager to oversee and manage a team of Call Center Agents and ensure that all are focused and driving towards meeting all of the call center ...

Customer Service Representative / Call Center


Posted 1 month ago, Cockeysville, MD, USA
Exceptional communication skills, clear speaking voice, and helpful attitude * 2-3 years customer service experience, preferably in a call center environment * Ability to follow established processes ...

Ophthalmalogy Call Center Customer Service


Posted 23 days ago, Centreville, VA, USA
Job Description · Making/receiving a high volume of calls in pursuit of reaching patients to enroll patient · Calls and data must be meticulously tracked and entered. · Create, enhance, foster ...

Customer Service Representative (Great Benefits!)


Posted 12 days ago, Ashburn, VA, USA
Not a standard call center, lots of variety. Rotating front desk coverage and some administrative work involved. Low call volume, typically 20-25 calls a day. Great opportunity to gain office ...

Call Center Representative ( Customer Service)


Posted 3 months ago, Manassas, VA, USA
AA or BA/BS in related field is desirable · 1-3 years of related experience in a Call Center Environment Work Environment This job operates in a call center office setting. This role routinely uses ...

Customer Service Representative


Posted 4 days ago, Annapolis Junction, MD, USA
The BrightKey Call Center is filled with professionals who handle customer inquiries and order processing by email and web chat, in addition to the more traditional phone, mail, and fax. We've now re ...

Patient Accounting Call Center Representative


Posted 5 months ago, Gaithersburg, MD, USA
Call Center Representative - HealthcareGlobal Companies – Gaithersburg, MD *PLEASE ONLY APPLY IF YOU HAVE HEALTHCARE EXPERIENCE. *Position: Patient Accounting Call Center Representative ...

Call Center Representative - Salary + Bonuses


Posted 5 months ago, Washington, DC, USA
JOB DESCRIPTION- Call Center Representative/Lead Generator $37,500 (Salary + Bonus) TM EXPERIENCE $1000 SIGNING BONUS Calling all experienced Heavy Hitters, with call center experience. If you can ...

Bilingual (Spanish) Call Center Supervisor


Posted 7 months ago, Washington, DC, USA
The Council for Professional Recognition is searching for an engaging, enthusiastic and innovative Call Center Supervisor to provide top notch service to our early childhood education professionals

Call Center Agent


Posted 4 months ago, Rockville, MD, USA
We are currently seeking enthusiastic Call Center Agents to work part time hours during the evening and Saturday. You'll work in an environment that is rewarding and fun, with coworkers who are truly ...

Customer Service/Call Center Representative


Posted 7 months ago, Hunt Valley, MD, USA
Knowledge of call center telephony and technology * Experience in a call center or customer service environment * Data entry and typing skills * Verbal and written communication skills * Listening ...

Call Center Agent


Posted 9 months ago, Germantown, MD, USA
Seeking FT Call Center Agent for large Primary Care Family/Internal Medicine Practice in Germantown, MD. Applicant should have the following experience to qualify: medical receptionist experience ...

Customer Service/Call Center Reps/Program Specialist


Posted 3 months ago, Gaithersburg, MD, USA
Articulate and have a pleasant speaking voice * 2+ years of customer service experience, call center experience a plus * Proficiency with MS Office, including Outlook- must be computer savvy

Call center Supervisor


Posted 4 months ago, Halethorpe, MD, USA
We have just relocated to a new building complete with a state of the art call center. We are currently expanding our shifts and we are in need of a Dialer Supervisor to run our computer dialing ...

Customer Service Call Center Agent


Posted 7 months ago, Savage, MD, USA
We are seeking a Customer Service Call Center Agent to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues

Customer Service Representative


Posted 25 days ago, Leesburg, VA, USA
Previous call center and scheduling experience is required with preference to candidates living in the Leesburg/Ashburn area. Responsibilities: * Answering inbound calls to the office * Scheduling ...

Call Center Client Service Representative


Posted 18 days ago, Hagerstown, MD, USA
Voca Professional has an opportunity for a Call Center Client Service Representative with our client in Hagerstown. Interested candidates will reach out to Chad Miller at *****, direct line

Call Center/Admin/Sales


Posted 2 months ago, Manassas, VA, USA
Company Description We are the intake center for a national network of Attorneys

Customer Service Representative


Posted 16 days ago, Landover, MD, USA
Demonstrated customer service commitment * 1-2 years previous CSR experience in a call center environment preferred * Ability to build rapport with clients * Ability to prioritize and multitask

Call Center Specialist


Posted 4 months ago, Halethorpe, MD, USA
We respond to our direct mail, television campaigns, internet responses and direct call inquires on an immediate basis. We have positions available as follows: * 8:00 AM to 3:00 PM * 11:00 AM to 6:00 ...

Call Center Alternative - Drive with Uber


Posted 17 days ago,
WHO WE ARE: Drive with Uber and get paid weekly in fares by helping our community of riders get around town. Driving with Uber is a great way to earn cash on your schedule. The more you drive, the ...

Call Center Operations Manager with Security Clearance


Posted 1 month ago, Gaithersburg, MD, USA
Leidos is seeking an Operations Manager with extensive experience in call center operations and in-depth understanding of the National Flood Insurance Program (NFIP), flood insurance, and flood ...

Program Manager - Call Center with Security Clearance


Posted 1 month ago,
The Call Center Manager will ensure that technology is utilized to a maximum and that staff are well-organized and productive. An excellent call center manager must be an organized, reliable and ...

Call Center Representative DC with Security Clearance


Posted 1 month ago, Washington, DC, USA
Leidos is looking for a Call Center Professional for its Washington, DC office. The successful candidate will be responsible for telephonic intake of, response to, and initial resolution of requests ...

Call Center Alternative - Drive with Uber


Posted 8 days ago,
WHO WE ARE: Drive with Uber and get paid weekly in fares by helping our community of riders get around town. Driving with Uber is a great way to earn cash on your schedule. The more you drive, the ...

Call Center Customer Service


Posted 4 months ago, Herndon, VA, USA
Sterling Global Aviation Logistics, A Quick Company KNOWLEDGEABLE. PASSIONATE. COMMITTED. Quick brings together the most knowledgeable and passionate logistics experts. Our worldwide team is ...

Call Center Representative


Posted 4 months ago, Ellicott City, MD, USA
We are currently seeking a dynamic and self-motivated Inside Sales Representative to join our highly successful sales team. Job Description: You will be responsible for performing all phases of the ...

Customer Service Representative


Posted 1 month ago, Hagerstown, MD, USA
Previous call center experience VIPdesk Connect is proud to be an equal opportunity employer, M/F/D/V. Company Description VIPdesk Connect provides outsourced customer service that is tailor made for ...

Member Services Representative


Posted 9 days ago, Hunt Valley, MD, USA
Education, Experience and Qualifications * 6 months Customer Service or ACD Call Center Experience preferred in a health insurance, medical or equivalent field. * Minimum of 1 year of College ...

Call Center Manager


Posted yesterday, Buffalo, NY, USA
The Call Center Manager is responsible for leading and directing a team of clinical and non-clinical staff in a primarily outbound call center using a cloud-based contact center software. The Manager ...

Call Center Customer Contact Program Specialist


Posted 3 months ago, Gaithersburg, MD, USA
Seeking candidates who are ambitious, motivated individuals with excellent communication, interpersonal and organizational skills who would like the opportunity to help people. They are currently ...

Evening Call Center Supervisor


Posted 2 days ago, Horsham, PA, USA
The Evening Call Center Supervisor is responsible for the daily business operations and management of the call center. Responsibilities Coaches, trains, mentors, motivates and oversees the ...

Overnight Call Center Coordinator


Posted 2 days ago, Horsham, PA, USA
Overnight Call Center Representative- no foreign language experience needed! (LSA) is currently seeking upbeat, motivated and friendly professionals to work in its call center. What is the job? Help ...

Call Center Representatives


Posted yesterday, Harrisburg, PA, USA
Job Summary The Call Center Representative answer callers' inquiries accurately, manages escalated callers while maintaining composure, displays strong work ethic through punctuality and consistent ...

Call Center Representative


Posted yesterday, Roslyn, NY, USA
National Recruiting Group is assisting a local client in hiring multiple call center representatives! This is a full time, temp to hire opportunity. You MUST be available to work ONE weekend day. We ...

Order Taker / Call Center Agent


Posted 2 days ago, Farmingville, NY, USA
We are looking for a strong Call Center Agent to join our GROWING TEAM! A strong personality is key to right applicant's success! Department: Customer Service / Sales Work Environment: Office Work ...

Call Center Representative


Posted 2 days ago, Rocky Hill, CT, USA
Our Call Center Representatives are often the first point of contact for customers' product related questions, so we are interested in hiring individuals with a commitment to customer satisfaction ...

Call Center Agent


Posted yesterday, Warrendale, PA, USA
Adherence to schedules during call center hours: shift breaks, lunch schedule, etc. * All other duties assigned Qualifications * High School Diploma Required * One year of experience in a call center

Call Center


Posted 3 days ago, Rochester, NY, USA
Nesco Resource has immediate first shift openings in a small non profit call center. Must have steady work history working in a fast paced call center. Candidates must be comfortable working on a ...

Call Center Manager


Posted 4 days ago, Avon, OH, USA
Call Center Manager Avon, OH Pay Rate- 35-40K Call Center Manager Overview- Schedule call center personnel, Oversee call center procedures and policies to be sure of compliance. Monitor and Train on ...

If you decide to work for a call center, there are a lot of responsibilities that you should have. You may be taking messages for people that you are working for, and you are responsible for delivering those on time. It is also important for people that work at a call center to sometimes take orders for products that are going to be purchased. If this is a profession that you would like to get into, here is a little bit more information about what you will be responsible for as a phone operating professional.

phone operator at work
What Does a Call Center Representative Do?

A phone operator has a lot of responsibilities. They have changed quite a bit over the years. In the past, people used land lines to call in, but now people are able to use not only their cell phones, but phones that are directly over a computer connection. There are tens of thousands of people that are in this profession. They work for major companies all over the world. You may find yourself talking to someone in a completely different country that is working for one of the major businesses in the United States. This is something that we have all become accustomed to.

How Do You Find Employment As a Phone Operator?

When you get this type of job, there is also a difference in where you are required to work. In the past, you would drive into the city, go to your desk, and start answering the phones for the company that you were working with. This later advanced to call center buildings where you would be able to go to your desk, but you might be working for a company in a completely different area of the world. Finally, it is now possible for people to answer phones as a call center representative from their home, allowing them to do nothing but log into their computer in order to start working.

How Much Do They Make?

These representatives can make anywhere from $10 an hour to over $20 an hour, depending upon the responsibilities. In fact, if they are responsible for more than simply taking messages and taking orders, but are working directly with the owner of the company, they make quite a bit more as a result of their responsibilities. They may also be responsible for handling calls after hours which can pay them more money than the average employee. It is not unusual for these employees, especially those based in the United States, to make over $50,000 a year if they are working directly with the company directly.

When looking for these jobs, you will once you put on your application any prior experience that you have had. Additionally, you may want to consider applying for multiple jobs as you may never know who is going to accept your application. Once you are in, you can usually work your way up to supervisor positions where you are in charge of multiple people making these calls. It can be a lucrative job, and is one that you may want to consider if you enjoy not only working as a customer service representative, but also if you can find one that will allow you to work from home.

Watch this video for more information: