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Call Center Agent


Posted yesterday, Arlington, VA, USA
We are seeking a Call Center Agent to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities

Call Center Supervisor (Bilingual Spanish)


Posted 7 days ago, McLean, VA, United States
As a Call Center Supervisor, you will: * Work with the Call Center Manager to determine call center operational strategies by conducting needs assessment, performance reviews, and capacity planning

Call Center Representative


Posted 5 days ago, Reston, VA, USA
Previous customer service and/or call center experience Basic computer skills (comfortable with internet browsing, typing, etc.) Experience working within the Microsoft Office Suite Strong team ...

Call Center Representatives


Posted 6 days ago, Timonium, MD, USA
We are seeking full time call center representatives that can start as soon as tomorrow! Please email me for more information and we can set up a phone interview today! Company Description First Team ...

Call Center Specialist


Posted 19 days ago, Suitland, MD, USA
Call Center Specialist US Census Bureau Description Do you want to be a part of a winning and growing TEAM? As a company in business for more than 15 years, ERIMAX prides itself in doing work that ...

Technical Product Support Call Center Technician


Posted 25 days ago, Dulles, United States
The Call Center technician will be expected to quickly acclimate to the dynamic environment and be able to address customer inquiries based on canned responses through email, phone, and chat tools

Call Center Representative


Posted 23 days ago, Washington, DC, USA
MUST HAVES : * 1+ year of high volume and fast paced direct call center experience * Reliable and punctual * Excellent verbal, written and analytical skills * Strong keyboarding skills * Professional ...

Call Center Agent (English/Spanish Required)


Posted 14 days ago, Greenbelt, MD, USA
Center for Vein Restoration is hiring a Patient Services Coordinator (PSC) for our Centralized ... call handling environment • Strong written and verbal communication skills • Strong ...

Medical Call Center Specialist


Posted 16 days ago, Gaithersburg, MD, USA
Comfortable speaking and working in call center environment Proficient keyboard skills. Competency in MS Word and Excel. Knowledge of HIPAA regulations. Detailed oriented and highly organized

HIRING 40 CALL CENTER REPS; MUST HAVE CALL CENTER EXPERIENCE


Posted 5 days ago, Rockville, MD, USA
We are seeking qualified candidates to make outgoing telephone recruitment calls to school principals and other school staff. Candidates must have the confidence and skills to make outgoing calls to ...

Assistant Call Center Manager


Posted 1 month ago, Capitol Heights, MD, USA
We currently have openings for our Call Center Manager opportunity! This is an amazing opportunity for the right person to grow with the company & make a huge income! We are growing as a company at ...

Call Center Representative


Posted 1 month ago, Columbia, MD, USA
Call Center Representative Must have experience in a fast paced medical environment. Have exceptional customer service skills, excellent communications skills to schedule appointments, attention to ...

Customer Service Representative-Call Center


Posted 1 month ago, Fairfax, VA, USA
We are seeking a Customer Service Representative-Call Center to join our team! You will be responsible for helping customers by providing product and service information and resolving technical ...

Call Center Operator - TS/SCI with Poly


Posted 1 month ago, Chantilly, United States
Personnel must be proficient in relevant computer applications, customer service principles and practices, call center telephony and technology, data entry, and clerical processes. Attention to ...

Call Center needs Outbound Caller - HIRING ON THE SPOT


Posted 27 days ago, Manassas, VA, USA
We're looking to immediately hire 2-3 Outbound callers to start ASAP. We pay $10.00 per hour and $15 per deal sold. Outbound experience isn't a must as long as you have a good assertive attitude. Our ...

Banking Call Center


Posted 2 months ago, Annapolis, MD, USA
The Banking Call Center will have the responsibility of multiple aspects of the Bank including but not limited to client support for retail and business online banking clients, cash management ...

Call Center Sales Advisor


Posted 6 months ago, Manassas, VA, USA
Call Center Sales Advisor Making a Difference As a result of current economic conditions, our clients are looking for viable alternatives to their current benefit programs and the demand for our ...

Call Center Representative


Posted 7 months ago, Gaithersburg, MD, USA
Fast-paced pediatric office seeking a full-time Call center representative: Primary responsibilities include but are not limited to the following: * Handling high volume of telephone calls

Customer Service Representative


Posted 2 days ago, Hampton, MD, USA
This is NOT a call center position, or door to door, we are looking for a Client Coordinator / Customer Service Representative to work directly with consumers on behalf of our clients Company ...

Customer Service Representative


Posted 5 days ago, Owings, MD, USA
Do you have any experience with customer service, office admin, customer service rep, call center customer service, or office customer service rep? Then apply today! Why us? * Paid Time Off * Bonuses ...

Customer Service Representative Needed ASAP!


Posted 6 days ago, Frederick, MD, USA
... call center agent, customer service director, customer service sales, field sales representative, account manager, advertising director, area sales manager, communications manager, full time ...

Appointment Setter/Call Center


Posted 4 months ago, Woodbridge, VA, USA
Award winning specialty remodeling company needs assertive, energetic, persuasive lead generators to work in our Woodbridge, VA Call Center. Ideal candidate will exhibit: Great communication skills ...

Customer Service Reps


Posted 8 days ago, Chantilly, United States
Sparks Group is partnering with a regional logistics company looking for call center representatives to assist their sales team. The ideal candidate will be an engaging customer service professional ...

Customer Service Representative


Posted 13 days ago, Winchester, VA, USA
Good customer service experience from retail, office, or call center * Good attention to detail and ability to work in a fast-paced environment. * Ability to multi-task and speak on the phone while ...

Customer Service Representative


Posted 13 days ago, Towson, MD, USA
We are seeking call center customer service agents who will be taking a high volume of inbound calls and assisting callers with a wide array of needs. This is a full-time position that operates ...

Call Auditor


Posted 19 days ago, Reston, VA, USA
Call Auditor Position Our client is seeking Call Quality Auditors as part of our support center's quality department to listen to pre-recorded customer service calls to ensure proper procedures are ...

Customer Service Specialist


Posted yesterday, Lanham, MD, USA
Used call center software applications. * Experience with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook). Company Description A Total Business Solution: We work extremely hard: We are ...

Seasoned Call Center Reps Needed


Posted 3 months ago, Manassas, VA, USA
Themis Law PLLC is a National Law Firm that assists homeowners who are struggling to pay their mortgages. We operate mainly off of inbound TV Commercials. We have someone screen the inbound calls to ...

Telephone Data Collector In Center


Posted 14 days ago, Rockville, United States
... call center experience Any offer of employment may be contingent upon receipt of acceptable results from a post-offer background screening, if required for the position, based on the specific ...

Customer Service Rep | Availability ASAP Preferred


Posted 5 days ago, Annapolis, MD, USA
... call center agent, customer service director, customer service sales, field sales representative, account manager, advertising director, area sales manager, communications manager, full time ...

Customer Service Representatives Needed for New Office ASAP


Posted 13 days ago, Towson, MD, USA
... call center agent, customer service director, customer service sales, field sales representative, account manager, advertising director, area sales manager, communications manager, full time ...

Customer Service Appointment Setting


Posted 7 days ago, Ft. Washington, MD, USA
We are not a call center, this is a face to face position. Responsibilities: * Handle customer inquiries and complaints * Provide information about the products and services * Troubleshoot and ...

Client Relationship Manager - NOW HIRING!!!


Posted 1 month ago, Silver Spring, MD, USA
... call center supervisor, call center shift supervisor, call center leader, call center team lead, at & t, retail assistant, assistant store manager, retail manager, retail store, cashier, cash ...

Customer Service Representative and Operations Support


Posted 29 days ago, Dundalk, MD, USA
... call center agent, customer service director, customer service sales, field sales representative, account manager, advertising director, area sales manager, communications manager, full time ...

Contact Center Team Lead


Posted 1 month ago, Baltimore, United States
Role Responsibilities: • Participate in and provide daily support and coaching to Contact Center associates in a Call Center Operation. • Assist in hiring, discipline, performance reviews, and ...

Customer Service Positions - Immediate Hire Available


Posted 12 days ago, Towson, MD, USA
... call center agent, customer service director, customer service sales, field sales representative, account manager, advertising director, area sales manager, communications manager, full time ...

Lead Member Services Representative


Posted 14 days ago, Hunt Valley, MD, USA
Experience in monitoring an ACD Call Center. * Ability to respond appropriately and effectively in difficult situations, both on the telephone and in-person. * Exceed departmentally set production ...

Healthcare Call Center Representative - Interviewing Now!


Posted yesterday, Princeton, NJ, USA
A-Line Staffing is looking for 10 Healthcare Call Center Representatives for work in Princeton, NJ . These Healthcare Call Center Representatives will work Monday-Friday, 8:30AM-5:00PM. These Health ...

Customer Service Representative


Posted 1 month ago, Cockeysville, MD, USA
Previous call center experience required. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES* * Ability to listen and respond appropriately and professionally to calls and emails regard title issues and ...

Call Center Specialist (I-III)


Posted 2 days ago, Solon, OH, USA
Call Center Specialist (I-III) ~ CAREER OPPORTUNITY! We are seeking talented customer service oriented individuals who desire to join a rapidly growing company who provides stability and advancement ...

Call Center Representative


Posted 2 days ago, Parsippany, NJ, USA
Call Center Representative Ajilon is actively in search of a Call Center Representative for our client in Parsippany, New Jersey! The Call Center Representative will serve as the liaison between our ...

(NJ) Healthcare Call Center


Posted yesterday, Princeton, NJ, USA
We are in need of a Healthcare Call Center Rep in Princeton, NJ. This has great potential to grow in the Healthcare field. Shift: M - F: 8:30 AM - 5:00 PM Pay: $13.00 - $14.00 Position ...

Call Center Representative


Posted 4 days ago, Easton, MD, USA
Easton Dermatology Associates is seeking a motivated, energetic, detail oriented Call Center professional to join our team! Primary Duties and Responsibilities: * Operates telephone and routes calls ...

If you decide to work for a call center, there are a lot of responsibilities that you should have. You may be taking messages for people that you are working for, and you are responsible for delivering those on time. It is also important for people that work at a call center to sometimes take orders for products that are going to be purchased. If this is a profession that you would like to get into, here is a little bit more information about what you will be responsible for as a phone operating professional.

phone operator at work
What Does a Call Center Representative Do?

A phone operator has a lot of responsibilities. They have changed quite a bit over the years. In the past, people used land lines to call in, but now people are able to use not only their cell phones, but phones that are directly over a computer connection. There are tens of thousands of people that are in this profession. They work for major companies all over the world. You may find yourself talking to someone in a completely different country that is working for one of the major businesses in the United States. This is something that we have all become accustomed to.

How Do You Find Employment As a Phone Operator?

When you get this type of job, there is also a difference in where you are required to work. In the past, you would drive into the city, go to your desk, and start answering the phones for the company that you were working with. This later advanced to call center buildings where you would be able to go to your desk, but you might be working for a company in a completely different area of the world. Finally, it is now possible for people to answer phones as a call center representative from their home, allowing them to do nothing but log into their computer in order to start working.

How Much Do They Make?

These representatives can make anywhere from $10 an hour to over $20 an hour, depending upon the responsibilities. In fact, if they are responsible for more than simply taking messages and taking orders, but are working directly with the owner of the company, they make quite a bit more as a result of their responsibilities. They may also be responsible for handling calls after hours which can pay them more money than the average employee. It is not unusual for these employees, especially those based in the United States, to make over $50,000 a year if they are working directly with the company directly.

When looking for these jobs, you will once you put on your application any prior experience that you have had. Additionally, you may want to consider applying for multiple jobs as you may never know who is going to accept your application. Once you are in, you can usually work your way up to supervisor positions where you are in charge of multiple people making these calls. It can be a lucrative job, and is one that you may want to consider if you enjoy not only working as a customer service representative, but also if you can find one that will allow you to work from home.

Watch this video for more information: